Shipping policy

You can place and pay for your order in our webshop. If the jewelry is in stock, your order will be packed and shipped within 48 hours (on working days). Shipping is free in the Netherlands and Belgium. We will send your order as a letterbox package with Postnl (track & trace). When the jewelry of your choice is no longer in stock or if you want to order a special order (e.g. a different size); then the delivery time is in consultation. We will coordinate this with you. For questions about current orders or special requests, you can reach us atinfo@petitemarie.nl.

Petite Marie jewelry is made by hand. Despite the fact that the jewelry is made of high-quality materials, we recommend that you avoid contact with water, moisture, perfume, make-up, body lotion and take off the jewelry while sleeping, showering, swimming, etc. to keep the original color .

If, despite good care, something goes wrong with your jewelry, please let us know by email:info@petitemarie.nlWe would like to receive a short explanation of what is going on with a photo to illustrate and the date of purchase.

Returns

Petite Marie jewelry is made with care and love. It is of course possible that the product you have ordered does not fully meet your expectations and that you would like to return it.


You can return an order up to 14 days after receipt. We would like to receive a message about this first at the email addressinfo@petitemarie.nlalong with the belowretourformulier

It is true that the product must be returned to us unworn, undamaged and in its original packaging, to the following address:

Petite Marie Jewelry

Outport 36

3024RN Rotterdam

We would always like to hear from you why you want to return the product. We learn from this and in this way we can adjust the collection and our service level.

The costs of the return shipment are for your own account. After registration of the return, we will refund the purchase amount within 14 days. Petite Marie Jewelry reserves the right to reject requests for return or exchange if the product is not returned in good condition, unused and/or in its original packaging.

Download the Petite Marie Return Form here